Privacy Policy

Introduction

At GWB Chelsea Roofing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a service, or contact us. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property details and service requirements
• Payment information for completed services
• Communications you send to us
• Information about your device and how you use our website

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our roofing services
• Respond to your inquiries and provide customer support
• Send you service updates, estimates, and invoices
• Schedule appointments and coordinate service delivery
• Process payments and maintain business records
• Communicate with you about our services and special offers
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (payment processors, scheduling tools)
• When required by law or to protect our legal rights
• With your consent or at your direction
• In connection with a business transfer, merger, or acquisition

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

Your Rights and Choices

You have the right to:

• Access and review the personal information we have about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of receiving marketing communications from us
• Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: